Shop Policies
Shipping Times
Processing time is 1-2 weeks for any ready to ship orders.
Processing time for preorders is 1-2 months.
U.S. shipping is 1-4 business days.
International shipping is 1-4 + weeks depending on customs.
Any of the stated shipping times may be longer due to upcoming holidays.
You will receive an email with tracking information once your order has shipped!
International Orders
I can currently deliver to all countries. If your country is not available at checkout, send me a message and I’d be glad to add it to the list.
Refunds will not be issued if package gets held up in customs, once the package ships it is out of my control.
The customer is responsible for all import taxes.
Shipping times may exceed a month depending on the destination.
Shipping Issues
If a package is damaged/lost in the mail, the customer will have to file an insurance claim to be recompensated.
Every order shipped comes with $100 of insurance coverage.
If an order is “returned to sender” due to insufficient address, the customer must pay the cost of shipping to have it sent back out.
Refunds/Order Cancellations
While I will do absolutely everything I can to make sure all my customers are satisfied with their orders, I cannot offer refunds, returns, or order cancellations.
If a package is damaged/lost in the mail, the customer will have to file an insurance claim to be recompensated.
Thank you for shopping with At First Click!